MOBILITY SCOOTER PROTECTION PLAN (MSPP)

 

The Mobility Scooter Protection Plan, or MSPP, can be purchased any time before your reservation. Gulf Coast Mobility offers two levels of MSPP – Basic and Extended. The cost associated with the MSPP will vary based on the type of level purchased.

 

BASIC MOBILITY SCOOTER PROTECTION PLAN

The BASIC MSPP covers damage to the mobility scooter, excluding keys, chargers, baskets, cup holders, battery packs, and other accessories. If damage should occur during the rental period, the Customer is responsible for a $50 DEDUCTIBLE on non-electrical and non-motorized items and a $250 DEDUCTIBLE on motorized equipment or the full replacement/repair cost, whichever is lower.

The deductible will be charged immediately after the rental to the credit card used for the rental. Basic MSPP does not cover loss or theft of the rental equipment. The rental cost is not applicable to the deductible.

Duration (Days) Price
1 $20.00
2 $25.00
3 $30.00
4 $35.00
5 $40.00
6 $45.00
7 $50.00
8 $55.00
9 $60.00
10 $65.00

 

EXTENDED MOBILITY SCOOTER PROTECTION PLAN

The EXTENDED MSPP covers damage to the equipment, including keys, chargers, baskets, cup holders, battery packs, and other accessories. In addition, it covers LOSS OR THEFT of equipment. If damage should occur during the rental period, the Customer is responsible for a $50 DEDUCTIBLE on non-electrical and $250 DEDUCTIBLE on motorized equipment or the full replacement/repair cost, whichever is lower.

The deductible will be charged immediately after the rental to the credit card used for the rental. The rental cost is not applicable to the deductible. In the event of theft, the Customer is responsible to file a police report and provide a copy or claim number to Gulf Coast Mobility within 48 hours of the occurrence.

Any theft will have a $100 DEDUCTIBLE for non-electrical equipment and $500 DEDUCTIBLE for motorized equipment or the full replacement cost, whichever is lower. Failure to provide a copy of the police report or the claim number will negate the need for a deductible, as the Customer will be responsible for the full replacement cost of any equipment, including accessories.

All charges will be processed immediately after the rental is complete to the credit card used to place the rental. The rental cost is not applicable to the deductible or replacement cost.

 

Duration (Days) Price
1 $40.00
2 $50.00
3 $60.00
4 $70.00
5 $80.00
6 $90.00
7 $100.00
8 $110.00
9 $120.00
10 $130.00

 

If MSPP is Declined:

If MSPP is Declined: If MSPP is declined, the Customer or their representative acknowledges that it is their responsibility to promptly notify Gulf Coast Mobility if the rental equipment is damaged, lost, or stolen.

The Customer will assume all repair or replacement costs, whether caused by misuse, accident, or other means. Declining MSPP makes the Customer solely responsible for any repair costs outside of normal wear and tear during the rental period, including accessories (keys, chargers, baskets, cup holders, other accessories, and spare battery packs).

Replacement costs for lost or damaged rental items are as follows:
• 3-Wheel Scooters – $1100
• 4-Wheel Scooters – $1300

Replacement costs for accessories with or without MSPP:
• Keys – $15
• Chargers – $100
• Front Baskets – $50
• Cup Holders – $20
• Battery Packs – $200
• Extended Battery Packs – $300
• Cane holder – $30

If any items are found and returned to Gulf Coast Mobility, the cost will be refunded to the customer. The Customer understands and agrees that they are responsible for any equipment VANDALISM, DAMAGE, or LOSS and authorizes Gulf Coast Mobility to charge any and all applicable repair/replacement costs to the credit card utilized for the rental.