Frequently Asked Questions
Need Help?
Phone: (832) 985-9222
Email: Contact@GulfCoastMobility.com
Frequently Asked Questions
What type of scooters do you offer?
Click here to see the types of travel scooters we offer and the size specs.
How do I rent a Scooter
It’s easy! Call us, E-mail us, or Click Here to Book Online.
Can I rent a scooter for a few hours?
Yes! We rent our mobility scooters by the day, week, or month. However, we can accommodate hourly and half-day rentals.
Contact us for more details.
Where do you deliver the scooter?
We deliver your mobility scooter and pick it up free of charge anywhere within Galveston City limits.
How long does the battery last?
Typically, the batteries can last a full day. However, it depends on how much you use the scooter, the rider’s weight, and the scooter’s operating speed. The 12AH batteries are rated for up to 9 miles, and the 18AH batteries are rated for up to 14 miles.
Visit our Troubleshooting page for more details.
How do I charge the scooter?
You plug the 3-prong portion of the charger into the battery and plug the other end into any standard outlet. We recommend you charge the battery fully overnight.
How do I transport the Scooter?
The scooters disassemble into multiple parts that can be easily transported in a vehicle. Here is a video that shows you how.
Where can I ride the scooter?
You can ride the scooter anywhere there is pavement. Travel scooters are not intended to be ridden up or down steep inclines or on rough terrain such as bumps, grass, rocks, or sand.
Do you offer insurance?
Yes. Click here to view our insurance policies.
Still need help?
Click the blue button below to search our knowledge base, or message us by clicking the “Let’s Chat” message bot on this screen and ask away!