Cancellation Policy

We understand that plans can change.

At Gulf Coast Mobility, we aim to offer a fair and transparent cancellation policy for all mobility scooter rentals:

• Full Refund: Cancellations made 48 hours or more before the scheduled delivery time are eligible for a full refund minus credit card processing fees.
  Processing fees are typically no less than $5 and no more than $10.

• Partial Refund: Cancellations made within 48 hours of the scheduled delivery will incur a $50 cancellation fee, with the remaining balance refunded.

• No Refund: Cancellations made within 24 hours of the scheduled delivery time, or after the equipment has already been delivered, are not eligible for a refund.