MOBILITY SCOOTER PROTECTION PLAN (MSPP)
The Mobility Scooter Protection Plan, or MSPP, can be purchased at any time before your reservation. Gulf Coast Mobility offers two levels of MSPP – Basic and Extended. The cost of the MSPP will vary based on the level purchased.
Basic Mobility Scooter Protection Plan
The BASIC MSPP covers damage to the mobility scooter, excluding missing keys, chargers, baskets, cup holders, battery packs, and other accessories.
If damage occurs during the rental period, the customer is responsible for a $50 deductible on non-electrical and non-motorized items (such as but not limited to tears in the arm rests or seat covers) and a $250 deductible on motorized equipment (such as but not limited to steering colum or motor) or the full replacement/repair cost, whichever is lower.
The deductible will be charged immediately after the rental to the credit card used for the rental. BASIC MSPP does not cover loss or theft of the rental equipment. The rental cost is not applied to the deductible.
| Duration (Days) | Price |
|---|---|
| 1 | $20.00 |
| 2 | $25.00 |
| 3 | $30.00 |
| 4 | $35.00 |
| 5 | $40.00 |
| 6 | $45.00 |
| 7 | $50.00 |
| 8 | $55.00 |
| 9 | $60.00 |
| 10 | $65.00 |
Extended Mobility Scooter Protection Plan
The EXTENDED MSPP covers damage to the equipment, keys, chargers, baskets, cup holders, battery packs, and other accessories. It also covers loss or theft of equipment.
If damage occurs during the rental period, the customer is responsible for a $50 deductible on non-electrical equipment (such as but not limited to tears in the arm rests or seat covers) and a $250 deductible on motorized equipment (such as but not limited to steering colum or motor), or the full replacement/repair cost, whichever is lower.
In the event of theft, the customer is responsible for a $100 deductible for non-electrical equipment and a $500 deductible for motorized equipment, or the full replacement cost, whichever is lower.
A police report and a copy or claim number must be provided to Gulf Coast Mobility within 48 hours of the occurrence. Failure to provide this documentation will make the customer responsible for the full replacement cost , including accessories.
All charges will be processed immediately after the rental is complete to the credit card used to place the rental. The rental cost is not applicable to the deductible or replacement cost.
| Duration (Days) | Price |
|---|---|
| 1 | $40.00 |
| 2 | $50.00 |
| 3 | $60.00 |
| 4 | $70.00 |
| 5 | $80.00 |
| 6 | $90.00 |
| 7 | $100.00 |
| 8 | $110.00 |
| 9 | $120.00 |
| 10 | $130.00 |
If MSPP Is Declined
If MSPP is declined, the customer or their representative acknowledges that it is their responsibility to promptly notify Gulf Coast Mobility if the rental equipment is damaged, lost, or stolen.
The customer will assume all repair or replacement costs, whether caused by misuse, accident, or other means. Declining MSPP makes the customer solely responsible for any repair costs outside of normal wear and tear during the rental period.
- 3-Wheel Scooters: $1,750
- 4-Wheel Scooters: $2,000
- Keys: $25
- Chargers: $150
- Front Baskets: $50
- Cup Holders: $20
- Battery Packs: $200
- Extended Battery Packs: $300
- Cane Holder: $30
If any items are found and returned to Gulf Coast Mobility, the replacement charge will be refunded to the customer.
The customer understands and agrees that they are responsible for any equipment vandalism, damage, loss, or theft and authorize Gulf Coast Mobility to charge any applicable repair or replacement costs to the credit card used for the rental.